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Third-Party Incident Management

Turn real-time incidents into structured, manageable risk, built directly on your central risk register.

Incidents are often handled reactively,
and inconsistently.

By the time they’re escalated, the damage is already done. And most organisations lack a structured way to link incidents to actual risk.

Too Late to React
Incidents are handled reactively, by the time they're escalated, the damage is already done.

 

No Link to Real Risk
Most organisations lack a structured way to link vendor incidents to actual risk exposure.

No Consistent Ownership

Every team handles Every team handles incidents differently, creating gaps in accountability and visibility.

 

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The Solution

A closed-loop system that transforms incidents into managed risk, instantly.

​Every incident is captured, evaluated, converted into a risk, and tracked, all within a single structured workflow with full accountability.

1
Incident reported
Vendor logs incidents directly
2
Auto-evaluated
Against your criteria
3
Risk created
On your risk register
4
Mitigated & closed
With full audit trail

Everything needed to move from chaos to control.

Third-Party Incident Reporting Portal
Allow vendors to log incidents directly, no delays, no bottlenecks, no back-and-forth email chains.

 

Automatic Risk Conversion
Incidents are instantly evaluated and converted into risks based on your defined criteria, zero manual effort required.

 

Integrated Risk Register
All incident-related risks are tracked alongside your broader risk landscape, giving you one unified view of exposure.

Incident Reporting
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Structured Mitigation Workflows
Assign, track, and resolve risks with clear ownership. Every action has an owner and a deadline, no ambiguity.

Full Transparency
Vendors and internal teams can track progress in real time — ensuring alignment across every stakeholder, every step of the way.

Real results. Measurable impact.

Faster response & resolution
Incidents are captured and actioned immediately, not weeks later.


 

Reduced operational & reputational risk
Structured handling limits cascading damage before it spreads.

Stronger vendor accountability
Clear ownership and timelines keep every party on track and aligned.


 

Complete audit trail
Every incident, action, and decision is logged, ready for review anytime.

Don't just log incidents.
Control them.

See the full system in action, book a personalised demo today.

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